Frequently Asked Questions

We recover funds from virtually every type of online scam, including investment and trading platform fraud, romance scams, cryptocurrency fraud, business email compromise (BEC), advance fee scams, fake e-commerce sites, online gambling scams, Ponzi and pyramid schemes, impersonation scams, and fake lottery or prize scams. Our team has recovered funds from scams originating in over 80 countries.

Yes, in the vast majority of cases. While online scammers use sophisticated methods to hide stolen funds, they ultimately must convert those funds into usable assets — and that conversion leaves traceable evidence. Our documented success rate on qualifying cases exceeds 98%, with over $2.8 billion recovered for scam victims worldwide. During your initial consultation, we will honestly assess your case and advise on the realistic recovery prospects.

Case duration varies based on complexity, jurisdiction, and the amount involved. Simple cases with cooperative banks may resolve in 4-8 weeks. Complex multi-jurisdictional cases involving cryptocurrency can take 6-18 months. During your initial consultation, we provide a tailored timeline based on the specifics of your situation.

We offer no-recovery, no-fee arrangements on qualifying cases where there is a clear path to recovery and identifiable assets. This model ensures our interests are fully aligned with yours. For complex cases requiring significant multi-jurisdictional coordination, a hybrid fee structure may apply. All fees are explained transparently and agreed in writing before any work begins.

Confidentiality is the cornerstone of our practice. All cases are handled under strict Non-Disclosure Agreements. Our internal systems use bank-grade encryption (AES-256). Case information is shared strictly on a need-to-know basis. Our offices are physically secured with multi-factor access controls and 24/7 monitoring. We never disclose client names or case details in marketing materials without explicit written consent.

Our expert witnesses hold the highest professional qualifications in their respective fields, including Fellowship of the Institute of Chartered Accountants, Certified Fraud Examiner credentials, PhD qualifications in forensic accounting and psychology, and certifications in digital forensics and cybersecurity. Our experts have provided testimony in the High Court of England & Wales, US Federal Courts, the Dubai International Financial Centre Courts, the Singapore International Commercial Court, and numerous arbitration tribunals.

Yes. Despite the common misconception that cryptocurrency is 'untraceable', all blockchain transactions are recorded on public ledgers and can be traced. Our specialist cryptocurrency recovery team has recovered over $340 million in stolen cryptocurrency. We use advanced blockchain analytics, proprietary tracing algorithms, and established relationships with cryptocurrency exchanges worldwide to follow stolen funds to their final destination.

For an initial consultation, we require only a general overview of your situation — the nature of the scam, the approximate amount lost, when it occurred, and any actions already taken. Our senior team will then assess the case and advise on what additional documentation will be needed. We make the intake process as straightforward as possible while gathering sufficient information to provide meaningful initial advice.

Ethical security assessment (sometimes called ethical hacking) is an authorised evaluation of security systems conducted by our cybersecurity specialists. In the context of scam recovery, we may use these techniques — always under explicit written authorisation and strict legal frameworks — to assess the security posture of scam operators' infrastructure, identify vulnerabilities that may reveal evidence, and gather intelligence to support recovery actions. All our ethical security assessments are ISO 27001 aligned and conducted exclusively with proper authorisation.